1. GENERAL PROMOTION TERMS

The Black Friday Promotion is valid for new reservations made between November 16-29, 2026, to travel from November 16, 2026-December 22, 2027, subject to availability.  

Participating hotels: 

Nickelodeon Hotels & Resorts Riviera Maya, Nickelodeon Hotels & Resorts Punta Cana, Margaritaville Island Reserve Riviera Maya, Margaritaville Island Reserve Riviera Cancun, Azul Beach Resort Negril, Villa Esmeralda & Villa Casa del Mar. 

 The promotion is available only through participating booking channels and rate plans specifically designated as eligible for the Black Friday promotion. 

All promotional benefits are subject to the terms below and must be associated with an eligible Black Friday new reservation. Benefits cannot be purchased separately. 

Offer is subject to availability at the time of booking and may be modified, suspended, or withdrawn for future bookings without prior notice. 

Promotion applies to new reservations only. Existing reservations made before the promotional booking window are not eligible for the offer or its added benefits unless otherwise expressly authorized. 

Any modification to an eligible reservation, including changes to travel dates, hotel, room category, occupancy, or length of stay, will be subject to availability and the rates, terms, and promotional conditions available at the time the modification is made. Promotional benefits may be forfeited if the revised reservation no longer meets the promotion requirements. 

The promotion cannot be combined with other offers, discounts, promotional codes, complimentary-night promotions, or value-added packages unless explicitly stated otherwise in the applicable rate plan or commercial agreement. 

All reservations remain subject to the standard deposit, payment, cancellation, no-show, minimum-stay, maximum-stay, and booking conditions associated with the rate booked. 

Promotional benefits have no cash value, are non-transferable, and cannot be exchanged for cash, resort credit, alternative services, or other benefits. They are valid only during the stay associated with the qualifying reservation, cannot be carried over to future stays or redeemed after check-out, and will be forfeited if unused. Unless otherwise indicated, benefits are provided once per eligible reservation/stay, regardless of the number of rooms, guests, or nights booked. Multiple consecutive or back-to-back reservations made by the same guest or traveling party may be considered a single stay for promotional redemption purposes. Benefits are available exclusively to registered guests included in the qualifying reservation. All hotel services and amenities are subject to operating schedules, capacity, safety requirements, age restrictions, weather conditions, maintenance, and operational availability. 

2. COMPLIMENTARY ROOM UPGRADES

Upgrade Conditions: Complimentary upgrades are subject to availability and are not guaranteed. If your upgrade cannot be accommodated, you will be contacted by December 18, 2026, to discuss possible alternatives. Additional compensation is not guaranteed. 

3. KIDS STAY FREE

Kids Stay Free is available in all room categories at Margaritaville Island Reserve Riviera Cancun and Azul Beach Resort Negril. 

At Nickelodeon Hotels & Resorts Punta Cana kids stay free in jewel room categories, and at Nickelodeon Hotels & Resorts Riviera Maya, children who meet the applicable age requirements stay free when sharing a room with two paying adults and within the room category's established maximum occupancy. 

Eligible child age: 0–12.99 years. 

Maximum number of children staying free per room: per room category max occupancy. 

Minimum number of paying adults required: 2. 

Kids Stay Free applies only to children properly registered on the original reservation. 

The child's age will be determined based on the child's age on the date of check-in. Proof of age may be requested at check-in. If documentation cannot be provided or the child does not meet the applicable age requirement, the hotel may charge the applicable child rate. 

Kids Stay Free is subject to the maximum occupancy of each room category. The promotion does not override fire, safety, or occupancy regulations. 

If the number of guests exceeds the standard occupancy for the booked room, or if an additional room is required, applicable charges will apply. 

Government taxes, environmental fees, destination fees, or other mandatory charges imposed per guest may still apply where required by law or destination regulation. 

4. EARLY CHECK-IN & LATE CHECK-OUT

Early check-in and late check-out are subject to availability and are not guaranteed. 

Margaritaville Island Reserve Riviera Maya & Nickelodeon Hotels & Resorts Riviera Maya: Early check-in may be provided up to three (3) hours before the hotel's standard check-in time. Late check-out may be provided up to three (3) hours after the hotel's standard check-out time. 

 Nickelodeon Hotels & Resorts Punta Cana, Margaritaville Island Reserve Riviera Cancun and Azul Beach Resort Negril: Early check-in and late check-out are subject to hotel availability. Specific times will be confirmed by the hotel based on occupancy and operational conditions. Guests should request early check-in and/or late check-out directly with the hotel or Front Desk. Confirmation may only be provided close to or during the stay depending on hotel occupancy. 

Early arrival at the resort does not guarantee immediate access to the guest room. If early check-in or late check-out cannot be accommodated, no cash refund, credit, alternative benefit, or compensation will be provided. 

5. SPA – 2 - for -1 REGULAR MASSAGES

With the purchase of one eligible regular massage, the guest receives a second eligible regular massage at no additional treatment charge. This benefit is a 2-for-1 offer and should not be marketed, loaded, or redeemed as a 50% discount. 

The complimentary massage must be of equal or lesser value than the purchased massage. The promotion applies exclusively to qualifying massages from the hotel's regular spa massage menu. The following are excluded unless specifically authorized: specialty treatments, spa packages, couples packages where specifically priced as a package, beauty or salon services, retail products, spa add-ons or enhancements, promotional or already-discounted treatments, and private or customized treatments. 

Reservations are recommended, and treatments are subject to spa availability. The offer cannot be combined with another spa promotion, spa discount, resort credit benefit, membership benefit, or promotional treatment unless specifically permitted. Unused spa benefits have no cash or credit value. 

6. Azul Beach Resort Negril – COUPLES MASSAGE FOR STAYS OF 5+ NIGHTS

Guests staying a minimum of five (5) consecutive paid nights at Azul Beach Resort Negril will receive one complimentary couples massage per qualifying reservation/stay. The reservation must meet the five-night requirement as part of a single continuous stay. The complimentary couples massage is valid for two registered adult guests sharing the eligible reservation. An advance spa reservation is required, and treatment times are subject to availability. The complimentary couples massage cannot be exchanged for cash, for individual spa treatments, for another treatment or package, applied as credit toward a higher-priced treatment, or transferred to guests outside the qualifying reservation. The complimentary couples massage may not be combined with the promotional 2x1 massage benefit during the same stay. 

7. Margaritaville Island Reserve Riviera Cancun and Margaritaville Island Reserve Riviera Maya – COMPLIMENTARY HYDROTHERAPY

Eligible guests at Margaritaville Island Reserve Riviera Cancun and Margaritaville Island Reserve Riviera Maya receive complimentary access to the designated hydrotherapy experience—one complimentary session per reservation. Hydrotherapy is subject to spa operating hours, availability, capacity, applicable minimum-age requirements, and health and safety restrictions. Reservation may be required. The benefit cannot be exchanged for another spa treatment, service, cash, or resort credit. Guests are responsible for informing spa personnel of any health conditions that may affect their ability to participate in hydrotherapy safely. 

8. Margaritaville Island Reserve Riviera Cancun – FLOATING TACO

Eligible Black Friday reservations at Margaritaville Island Reserve Riviera Cancun receive 50% off one Floating Taco experience. The discount applies to the regular published price of the eligible Floating Taco experience. 

The benefit is subject to availability, applicable operating hours and weather conditions, pool/service-area operational restrictions, and is valid only during the qualifying stay. A reservation may be required. The 50% discount cannot be combined with another discount or promotion applicable to the same experience. The unused benefit has no cash or credit value. 

9. Nickelodeon Hotels & Resorts Punta Cana and Nickelodeon Hotels & Resorts Riviera Maya – PERSONAL SLIME

Eligible reservations at Nickelodeon Hotels & Resorts Punta Cana and Nickelodeon Hotels & Resorts Riviera Maya receive one (1) Personal Slime experience per booking/stay. The benefit applies regardless of the number of guests included in one reservation unless otherwise expressly indicated. Personal Slime must be scheduled during the qualifying stay and is subject to the availability of operating dates, times, capacity, and safety requirements. Reservation may be required. If a guest chooses not to participate or does not redeem the experience during the stay, the benefit has no cash value, cannot be converted into resort credit, cannot be exchanged for merchandise or another activity, and cannot be transferred to a future reservation. One experience per reservation number. 

10. RESERVATIONS WITH MULTIPLE ROOMS

This promotion is not valid for contracted groups, weddings, meetings, incentives, crew, wholesale allotments, employee rates, travel-industry rates, or other specially negotiated rates unless specifically authorized. 

11. NO-SHOWS, CANCELLATIONS & SHORTENED STAYS

If a reservation is canceled, all associated promotional benefits are canceled. Promotional benefits are not refundable and have no standalone value. No-show reservations are not entitled to promotional benefits. If a guest shortens the stay after check-in and the revised length of stay no longer meets the requirement for a particular benefit, the guest will no longer qualify for that benefit. 

12. BLACKOUTS & AVAILABILITY

Promotional rates, room upgrades, room categories, and added values are subject to availability and may have hotel-specific blackout dates. Promotional room inventory may differ from general hotel inventory. Availability of a room category through another rate or booking channel does not necessarily mean that category is available under the Black Friday Promotion. 

13. ERRORS & MISUSE

The hotel and/or Karisma Hotels & Resorts reserves the right to correct rate-loading, system, typographical, or distribution errors. Reservations resulting from an obvious system or pricing error may be corrected or canceled in accordance with applicable law. Fraudulent reservations, duplicate bookings intended to multiply promotional benefits, deliberate splitting of bookings, or other misuse of the promotion may result in the withdrawal of promotional benefits.